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All Things Resume
How long does the process take? +–
Turnaround time varies by package, but most resumes are delivered within 5–7 business days after receiving all required materials. Expedited services are available for an additional fee.
Do I need to have an existing resume? +–
If you don’t currently have a resume, it’s no problem. We will use the information from the Career Questionnaire to create your new resume. It includes all of the information we need.
Alternatively, you can also download your LinkedIn profile as a PDF to create a resume for us to use. Either way, we will guide you through the process.
Are your resumes ATS friendly? +–
All of our resume templates are custom designed and have been tested on the market to be compliant for all of the top Applicant Tracking Systems used by top companies today.
Who will be writing my resume? +–
While most providers in this space charge you top dollar, then outsource their work overseas, we don’t believe in compromising on the quality our clients get.
We strive to get you the most powerful results in your job search and we simply can’t do that without the knowledge we have obtained working as recruiters.
Your resume will be written by Irina Scarborough herself.
Process
How do I get started? +–
To begin, simply choose your desired package and complete checkout on the Services page. Once your purchase is confirmed, you’ll receive an email with a link to your personal client portal.
From there, you’ll log in using your email and password, upload your existing resume (if you have one), and complete the Career Questionnaire. Your resume writer will review your information and reach out shortly to begin the process.
How will I communicate with my writer? +–
You’ll have direct 1:1 access to your writer through the secure chat feature inside the client portal. This makes it easy to ask questions, provide feedback, and stay in touch throughout the process, all in one place.
Do you offer a guarantee? +–
While job offers or interviews cannot be guaranteed, no reputable service can promise that, clients are guaranteed a high-quality, tailored resume designed to showcase their strengths and align with their goals. The process includes personalized collaboration, industry insight, and revisions to ensure satisfaction with the final result.
Most clients report increased confidence, more interview requests, and faster job offers following the service, though individual outcomes depend on job market conditions, the client’s experience, and their job search efforts.
Do you know my industry? +–
We have 10+ years of experience in recruiting across various industries and 7+ years of experience working with clients in various industries.
What industries have you worked with before? +–
Resumeology has supported professionals across a wide range of industries, including sales, technology, cybersecurity, law, customer service, human resources, real estate, higher education, finance, healthcare, marketing, operations, project management, hospitality, retail, military, manufacturing, government, and non-profit sectors, among many others.
Each resume is tailored to the client’s unique strengths and career goals, regardless of industry or experience level.
How many revisions do I get? +–
Revisions are included to ensure client satisfaction. While there’s no strict cap, they are meant for refinement, not unlimited rewrites. Most clients are happy within 1–2 rounds. The goal is to deliver a document that you feel confident using, efficiently and effectively.
Can I schedule a call with my writer? +–
Most communication is handled via the portal to keep everything in one place. However, if a quick call would be helpful, your writer may suggest or offer one at their discretion.
Pricing & Payment
What payment methods do you accept? +–
All major credit cards are accepted, and payment is required in full upfront to begin the resume writing process. Installment plans are not offered.
If you prefer to pay via another method, please email irina@resumeology.com to arrange an alternative payment option.
Do you offer any discounts or coupon codes? +–
We currently do not offer discounts as our prices reflect the high quality and personalized attention each resume receives. We believe in providing exceptional value through our professional expertise, industry knowledge, and commitment to your career success.
Investing in a professionally crafted resume can make a significant difference in achieving your career goals.
Do you offer refunds? +–
Due to the personalized nature of resume writing, refunds are not offered once work has begun. However, revisions are included to ensure the final product meets your expectations.
Can I upgrade to a different package later? +–
Yes. If you start with one service and decide to add additional support (like a LinkedIn profile or cover letter), you can upgrade the package and pay the difference before the additional work begins.
LinkedIn Optimization
What is an All-Star Optimized Linkedin? +–
An optimized LinkedIn profile is one that effectively showcases your professional brand, expertise, and accomplishments to attract attention from recruiters, potential employers, and professional connections.
When all the sections have been properly filled out, the profile will be an “all–star” profile.
How will you update my LinkedIn profile? +–
Due to LinkedIn’s terms & conditions, we are unable to login to your profile.
You will receive an in depth document (with videos) that will have all of the changes we suggest you make.
You will copy and paste it directly into your profile.
We are happy to review the final profile and provide video feedback on anything else that should be added/changed.
Is having an optimized LinkedIn profile important? +–
Optimized LinkedIn profiles serve two purposes: once a recruiter likes your resume, they will immediately check you out on LinkedIn. If they like what they see there, they will call you for an interview.
The second, is being found in the search results on LinkedIn Recruiter, a backend service recruiters and hiring mangers use to source for candidates like you.
Having an optimized LinkedIn can 20X your job search, by opening the door to passive opportunities, alongside your active job search.
Our Team
What is Irina’s experience? +–
our resume will be written by Irina Scarborough, a former recruiter with experience at both staffing agencies and major corporations like ADP, Goldman Sachs, and Investopedia. She’s also recruited for top AM Law firms, including Kirkland & Ellis, Clifford Chance, and Ropes & Gray.
Irina has screened, prepped, and hired thousands of candidates for companies with the most competitive hiring practices. She’s worked directly with hiring managers and inside leading applicant tracking systems, giving her firsthand insight into what actually gets noticed (and what doesn’t).
In 2018, she founded Resumeology to help job seekers land roles at the same top companies she used to recruit for. Her inside knowledge of the hiring process is one of the biggest advantages clients gain by working with her.
Who will work on my resume? +–
Irina is the only person that works on your resume. We never outsource our work to anyone. You will have direct communication with her inside the portal.
Additional Services
Can you help optimize my LinkedIn profile? +–
Absolutely. We provide LinkedIn profile optimization services to enhance your professional presence and increase your visibility to recruiters.
Do you offer interview coaching? +–
Yes, we offer personalized interview coaching sessions to help you prepare effectively and confidently for job interviews. You can find this offer under “Additional Services” on the top menu bar.
Do you offer coaching? +–
Yes, we offer 1:1 coaching and ongoing support via Slack in our VIP Candidate package.
Other
What package do you recommend? +–
Most job seekers require the Professional Branding Package of Resume, Cover Letter, and LinkedIn Optimization, as all three work together to help you get the interview.
However, keeping your budget and career goals in mind, we offer packages that offer more or less options.
Is my personal information secure? +–
Yes, we take your privacy seriously. We use secure payment gateways and ensure all your information is kept confidential.
Will you share my resume with anyone? +–
No, your resume and personal information are confidential. We do not share or sell your information to third parties.
If we didn’t answer your question, email us at support@resumeology.com so we can help.


Our Core Values
1
Great Just Isn’t Good Enough: We always strive for continuous improvement and to stay up to date on industry trends.
2
Deliver WOW Through Service: Exceed customer expectations.
3
Collaborative Approach: We work closely with clients to co-create resumes that authentically represent their achievements and aspirations.
4
Results-Driven: Our ultimate goal is to help clients receive job offers at top companies. We keep this end–goal in mind with everything we do.